IT Help Desk Professional For Free

What you’ll learn

• Understand how computer works from a hardware & software perspective

• Have a good knowledge about networking, DNS & DHCP mainly

• Understand how printers works

• Enhance their knowledge & skills in help desk with extra tips & hints

Requirements

• We will explain everything from scratch, but general knowledge in IT world is a plus

• It’s preferable to have a test PC for apply and practice course contents

Who this course is for:

• Fresh graduates in IT colleges who want to start their IT career

• All IT people who wants to get into the help desk world

• Help desk technicians who want to expand their knowledge

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